Forced to Accept Unreliable Service

Sadly one of the features of living in Johor Bahru is having to accept unreliable service.

My 9:30 AM taxi isn’t here (after 9:50 AM). The only phone numbers online for the JB-Singapore taxis that I can find are never answered. I don’t mean like they take a long time or sometimes are not answered. I mean I have never had a call answered. Now he called and just said he isn’t going to do it I have to find some solution myself half an hour after they were suppose to be here.

FoodPanda, which is a good idea, just doesn’t deliver what you order sometimes. It is like a lottery. Maybe they will deliver maybe they won’t. Earlier this week they just didn’t.

Also earlier this week a called a local cab which just never showed up. I have tried various companies and this one is the least bad. But still will just sometimes not show up at all. That is it, you are just left stranded.

Bad service is everywhere around the globe. But in the USA you can usually avoid it other than in politically protected monopolistic companies (Comcast, Verizon etc.) and airlines. For example, you can get around normal car dealers. If you care about decent service you just don’t deal with companies that provide lousy service.

But in JB I find it very hard to do. You just are stuck with very limited options and finding those that offer reliable service is just either not possible or beyond my capabilities quite often. If anyone knows a reliable “yellow cab” from JB to Singapore please let me know.

There are many good things about living in JB. But the poor reliability of companies is tiresome.

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