Taxis in Johor Bahru

photo of Johor Bahru taxi

Photo of Johor Bahru taxi near Zon (with the strait and then Singapore in the background)

Online I read a fair amount of people worried about taxi drivers not using the meter for cab rides in Johor Bahru. I have found that normally they do use the meter. Occasionally, taxi drivers do refuse to use the meter (even though I believe they are required to and the cabs are plastered with signs saying they must use the meter). I have noticed that if the taxi has to stand in a long queue, waiting for passengers, this problem is much more likely.

It would seem to me, that there is a systemic problem, if the taxi has to wait a long time for fares. It seems to me the best way to handle this would be to put a surcharge on those locations (there shouldn’t be too many). I have refused to pay non-meter fares, but will pay reasonable ones from now on, from locations with long queues.

Even when they want to charge a non-meter fare I think only twice have they asked for hugely unfair amounts (more than twice what the meter would be). Normally it is a maybe RM 5 above the meter, which isn’t ridiculously high (and they may be inflating it for me).

Calling the taxis usually will get you a taxi very quickly (within 5 minutes) which is quite convenient. I would imagine in some areas outside the Central Business District (CBD) it might be longer.

Photo of Natural gas tank in the trunk of a taxi

Natural gas tank in Johor Bahru taxi trunk

One of my driver’s stopped by the gas station and I noticed they were using compressed natural gas as the fuel. This is a smart move as globally there is a surplus of natural gas. Natural gas is also cleaner burning and contributes less to global warming than regular gasoline. The storage tanks are in the trunk for some reason.

The taxi drivers understand english to some degree. They are a bit less able to find places than I would expect, some are quite good but I have run into more than a handful that needed directions for pretty large places.

The cars are generally fairly old but decent. Normally they have decent air conditioning, but some are weak on this. Like Kuala Lumpor there is a “executive” class taxi that is blue and much more expensive – I don’t see them being worth it, myself. The cost of rides is 3 RM for the first 2 km plus 10 cen to every subsequent 115 meters. There is a RM 2 charge for calling a taxi for a pickup (Taxi Comfort number: 07 332 2852). There is a 50% surcharge between midnight and 6 AM.

In general people tip very little (like rounding up to the next RM). In general, I give a tip of 2 – 4.x RM. The taxi fares are reasonable and including a tip still results in a reasonable fair. Taxi drivers work hard for a living and giving a bit of a tip seems reasonable to me (for those who can easily afford it).

One note about taxis in Singapore – there really don’t seem to be enough. When I want one, I find large queues that hardly seem to move (so few taxis coming to the stand). And when it rains it is much worse.

Related: transportation between Johor Bahru and SingaporeBus to from CBD to Jusco in Permas JayaPaying bills over the internet

Johor Bahru Customs, Immigration, and Quarantine Complex (CIQ)

photo CIQ building in Johor Bahru

Johor Bahru CIQ

The Johor Bahru Customs, Immigration, and Quarantine Complex (CIQ) is a very large complex at the causeway to Singapore that accommodates Malaysian customs check for cars, trucks, buses and the JB Sentral train station. The CIQ was opened in 2008. The complex is know as CIQ – if you tell a taxi for example they will know where you mean to go if you say CIQ.

photo of Johor Bahru CIQ

Looking up to Johor Bahru CIQ from the street (all photos by John Hunter)

Queues are often reasonable but at rush hour (especially leaving Singapore on Friday’s and near public holidays) can be long. In several ways taking the bus is quite appealing (costs of bringing a car into Singapore plus tolls and there are significant restrictions on taxis that make that option difficult) but the walking from the entrance to the custom lines is quite a distance so that will add 5 minutes to your time. And waiting for a bus once you clear customs can add another 5 – 10 minutes.

The 2nd link (to the West) has shorter queues currently (these are the only 2 links between Singapore and Johor Bahru now). That is one of the reasons many people have been buying out near the 2nd link. Also that is a focus area for the Iskandar economic development initiative and the available of housing estates with integrated security and new bungalows is another attraction.

JB Sentral, which opened in 2010, is located in the same area and includes the train station and a large bus terminal.

Singapore and Malaysia have been taking recently about extending the MRT (light rail) from Singapore into Johor Bahru before the end of this decade and the likely location of the first stop is JB Sentral. This MRT (and extending 5 to 7 more stops in Johor Bahru will be a welcome improvement to mass transit and continue to build the economic ties between the two cities. Currently you have to take the long walk through Malaysian customs, then walk to the bus, take it over the causeway, walk through Singapore customs, catch the bus again and then got to the MRT (which for some reason isn’t the closer Woodlands MRT but the Kranji MRT). So just getting on the MRT in JB and clearing customs and getting right back on will be a big improvement. Of course they will have to add quite a few more customs staff to prevent long queues.

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Taking the Bus from Johor Bahru to Singapore

Taking the bus from Johor Bahru, Malaysia to Singapore is easy once you know what to do.

First go to the Custom and Immigration Quarantine Complex (CIQ) in downtown Johor Bahru right near the causeway to Singapore. Walk through the complex to leave Malaysia (you need your passport, obviously). Once you clear Malaysian passport control you follow the signs to Singapore/Woodlands for the bus (on your left after you leave the passport area). You go downstairs and catch your bus. You pay for the bus, on the bus.

photo of people standing in lines for bus to Singapore at Malaysia CIQ

Lines for bus to Singapore at Malaysia CIQ. On the signs (and the ground) they list what buses the queues are for.

There are various options but the 3 most common are:

  • Queen Street (this gets you to downtown Singapore). You can take the CW2 (direct) of the 160 (many stops – so really you probably don’t want to chose this unless you want to get off before queen street). The Queen street stop lets you off right near Little India. Cost is under RM 3.
  • MRT – if you want to go to the Singapore MRT you can take the 170 or CW1 to Kranji station. Woodlands is the closest station but there isn’t a bus to there (that I know of). Cost is under RM 2.
  • Airport – the airport bus takes you directly to the Changi Airport in Singapore and costs RM 7 (from Singapore to JB it costs SGD 7). The bus is a small bus (seats about 20 maximum) – asking people where it is, will be the easiest way to find it. This bus only runs once an hour. This bus works great but you should be aware if you get stuck in customs trying to get into Singapore it is possible the bus will leave without you. If that happens catch the 170 to Kranji and take the MRT to the airport. I think the bus will wait 20 minutes for people to clear customs (and if several of you are not back yet the bus may wait, but missing it is something to consider).
  • photo of Kranji MRT in Singapore

    Kranji MRT in Singapore. There is a bakery right where the bus lets you off. To catch the bus back to Customs you have to cross over the road so you are on the opposite side from the MRT.

    The busses will take you across the causeway to Singapore and then you will disembark (with any luggage and belongings) and go through Singapore customs and then go back downstairs and catch your bus. The CW1, CW2, 170 and 160 run frequently during the day and evening (every few minutes to every 15 minutes for some).

    Overall it is an easy process and doesn’t take too long. But at rush hours (especially Friday night or on holidays) it can get very busy and backed up. I hear the morning rush from JB into Malaysia is pretty bad, but I have gone a bit later (9:30 AM) when I have gone, and it has been fine.

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